In response to my post entitled Your Team's Answer is Wrong, my colleague Bob Lee writes -- (You wrote) "The trainers passed out a copy of the correct answer for the case study to all of us." (emphasis added) The definite article the as opposed to the indefinite article a is a killer here. Had they framed their solution as a … [Read more...]
Your Team’s Answer is Wrong, Part 1
I had a nightmare last night. I was reliving a workshop that I took during a prior job. I think the nightmare was triggered by a box of material I found in a storage area that contained documents from that job. I noticed the box was labeled "The Dark Years."I was a participant in a three day workshop. Each of the participants was a … [Read more...]
Influencing Management
In response to my post entitled Check the Box where I suggest that you choose not to argue with your manager about doing a task whose primary purpose is the furtherance of a PR campaign with their manager, my colleague Bob Lee writes "How much Fantasy Experienced As Reality is building up above?" It depends on your point of view, Bob. For Susan, … [Read more...]
Check the Box
How many times do you complete a task that you don't believe in just so that you can tell your manager it's complete? Susan was asked by Jerry, her manager, to do a knowledge transfer to her geographically dispersed teammates about a recent internal meeting at HQ. The internal meeting had been the typical three day death by Powerpoint … [Read more...]
The Satir Change Model
Improvement is always possible. This conviction is the heart of the transformation system developed by family therapist Virginia Satir. Her system helps people improve their lives by transforming the way they see and express themselves. An element of the Satir System is a five-stage change model (see Figure 1) that describes the effects each stage … [Read more...]
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