Albert, without fail, has exceeded all of his production objectives for the past five years. He is a top performer who produces high-quality results. Colleagues like him. Clients adore him. But Albert never works more than 20 hours per week. That's less than one-half the amount of time his colleague's work. Albert receives a compensation package … [Read more...]
Office Hoteling
What is office hoteling? Why is the practice spreading? What are the unintended consequences of its usage? Office hoteling changes the traditional model for how office space is used. Rather than assign permanent office space to each employee, hoteling is a system for assigning just-in-time temporary office space to employees. The hoteling … [Read more...]
Communication Is Like Breathing
"Communication is to personal health, satisfactory interpersonal relationships, and productivity as breathing is to life. Effective communication can be both taught and learned. We were not born with the way we communicate. We learned it, mostly through modeling, in ways no one even knew or intended." --Virginia Satir (family therapy … [Read more...]
Safety Check
You have heard repeatedly that an agenda is a vital ingredient to a successful meeting. But little is ever heard about safety in meetings—the environmental variable that determines whether people participate or merely observe. How do you measure safety? What actions are available to leaders for creating a safe meeting environment? First published … [Read more...]
Measure ROTI
How can you quickly measure the Return on Time Invested (ROTI) by the participants of a meeting? Have the participants rate their personal ROTI during the meeting using the following scale: 4. Superb: I learned something that will save me significant time. 3. Positive: I learned something that will save me time. 2. Balanced: I broke … [Read more...]