Workshop Have you ever seen a map of a process worth a second glance? Perhaps the map didn't contain anything resembling the process as you know it. Perhaps a second glance wasn't a consideration because there was no map Experience a method, which requires no previous training, that creates process maps worth a second glance. During the … [Read more...]
Testing Products; Shipping Products
Workshop Discover and address fundamental predicaments in shipping products. You will work with a team to deliver a product to market that has more value than your competitors. Parts of your product work as designed: Other parts are defective. You must remove defects, but if you spend too much time removing them, the value of your product will … [Read more...]
The Revenue Neutrality Paradox
My friend Dan is a staffer for a software company. I asked him recently what he was working on. He told me he invests the majority of his time on a project to change the way his company licenses its software. As soon as I heard the words, "software," "licensing," and "change," I was hooked. I had grappled with a similar change for one of my … [Read more...]
Word Choices — We — Part 1
You transmit and receive meaning through a communication system that uses tools, such as words, sounds, tones, rhythm, touch, movement and so on. Words are a powerful tool within the system. They are used more consciously than any of the other tools. This entry is the first in a series of blog entries about word choices, I will focus on two … [Read more...]
Tell Him?
It's ironic that the Baseball Writers Association of America named Joe Girardi the National League's 2006 Manager of the Year. Giardi was recently fired by the Florida Marlins despite managing a young, low-rated team into contention. It seems his problem wasn't performance but rather communication. Baseball reporters speculate the Marlins fired … [Read more...]
- « Previous Page
- 1
- …
- 15
- 16
- 17
- 18
- 19
- …
- 23
- Next Page »