You and Jeff are members of a project team. You've know Jeff for years. You like and respect him. He is new to the team. In what looks to you like an effort to prove his value to the other members of the team he has taken on too many tasks. He isn't completing his high-priority tasks on schedule. And he keeps taking on new tasks. What do you … [Read more...]
Elements of Effective Management
I am fortunate to have worked on a team led by Anne Cawley early in my career. Experience working with her enabled me to know, rather than speculate, about the power of an effective manager. What elements of her management style made her effective? Congruence: She conversed with members of her team as equals rather than … [Read more...]
Communication Is Like Breathing
"Communication is to personal health, satisfactory interpersonal relationships, and productivity as breathing is to life. Effective communication can be both taught and learned. We were not born with the way we communicate. We learned it, mostly through modeling, in ways no one even knew or intended." --Virginia Satir (family therapy … [Read more...]
Types of Meetings
There are different types of meetings. Each type requires a different structures and supports a different number of participants. For instance, a status (feedforward) meeting has no limit to the number of participants while a decision-making meeting produces results faster with a small number of participants. If you want to help your teams have … [Read more...]
Elements of Effective Communication
If you want to be a more effective communicator, keep your conversations focused on these three elements -- HERE NOW US Conversations containing the opposites of the above elements -- THERE THEN THEM -- will lead to ineffective communication. For instance in a meeting of managers, Ineffective: "They (the testers) didn't test the … [Read more...]
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