What critical lesson have I learned about the process of making an estimate? Have your most pragmatic, experienced people do the estimate. Minimize the number of people who are members of the estimating team. A team size of three, in my experience, is ideal. That's enough members to trigger divergent estimates, which creates arguments, which … [Read more...]
Process Revelation
A participant in a workshop that I led drew the above picture to describe the role he played in his company's process: Do drawings help members of a team to better reveal their point of view? In my experience, they do. But more importantly, the process of drawing with virtually no constraints helps the drawer reveal their point of view to … [Read more...]
The Effective Project Manager
What do effective project managers realize? If a project fails, it's the PM's fault. If a project succeeds, the PM credits the team for the success. … [Read more...]
People versus Process Orientation
People have passionately argued about whether people are more important than process or process is more important than people. Tune in; for instance, a colleague writes passionately about the triumph of people over process. Another colleague writes passionately about the importance of heroes. A pundit writes passionately about how great systems … [Read more...]
Trade-off: Go For Speed
The people whose opinion counts the most choose to go for faster delivery speed. Their thinking may be sound; in this case, they want to beat their competitors to market. Choosing faster product delivery visibly sacrifices product quality and, in my experience, it often invisibly sacrifices the economy of product support. In this post, I answer … [Read more...]
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