You have what you believe is an important thought to share with management. You're concerned though that management may dislike your message. How do you assess how safe it is to share your thought with management? It's certainly perilous if management regularly scowls, aims their finger at you and fires words such as: "You have no right to … [Read more...]
Coaching Whiners
Ban whining. It's destructive communication inside organizations. Why is whining destructive? How can a whiny complaint be transformed into a constructive, actionable proposal? You ask Anthony, who reports to you, "How are things going?" Anthony unloads on you like a dump truck unloading fertilizer, "I'm sick and tired of the mandatory … [Read more...]
Zeroing In on the Right Problem
Workshop If a project team is working on the wrong problem, the best solution in the world won't help them satisfy their customer. How can you help a project team zero in on the right problem? You cannot do it by yourself. You will need help. You will need to gather the right people. In addition, you will need to help them work together … [Read more...]
AYE Conference
Although I am no longer a host, I recommend the annual Amplifying Your Effectiveness (AYE) Conference. The focus is around individual, team and organizational effectiveness. Esther Schindler, a reporter for CIO Magazine, participated at the 2006 conference and said the following about it on CIO.com's Information Collective Blog: ...it was a … [Read more...]
Gandhi and Change Agents
Mahatma Gandhi epitomizes the effective change agent. In my opinion, he was not only the Twentieth Century's greatest change agent but also its greatest leader. Are you looking for change agents in your organization? Let's explore desirable qualities for change agents exemplified by Gandhi. He believed in the Hindu religion, which, from what … [Read more...]
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