In response to my post entitled Your Team's Answer is Wrong, my colleague Bob Lee writes -- (You wrote) "The trainers passed out a copy of the correct answer for the case study to all of us." (emphasis added) The definite article the as opposed to the indefinite article a is a killer here. Had they framed their solution as a … [Read more...]
Your Team’s Answer is Wrong, Part 1
I had a nightmare last night. I was reliving a workshop that I took during a prior job. I think the nightmare was triggered by a box of material I found in a storage area that contained documents from that job. I noticed the box was labeled "The Dark Years."I was a participant in a three day workshop. Each of the participants was a … [Read more...]
Measure ROTI
How can you quickly measure the Return on Time Invested (ROTI) by the participants of a meeting? Have the participants rate their personal ROTI during the meeting using the following scale: 4. Superb: I learned something that will save me significant time. 3. Positive: I learned something that will save me time. 2. Balanced: I broke … [Read more...]
Influencing Management
In response to my post entitled Check the Box where I suggest that you choose not to argue with your manager about doing a task whose primary purpose is the furtherance of a PR campaign with their manager, my colleague Bob Lee writes "How much Fantasy Experienced As Reality is building up above?" It depends on your point of view, Bob. For Susan, … [Read more...]
Check the Box
How many times do you complete a task that you don't believe in just so that you can tell your manager it's complete? Susan was asked by Jerry, her manager, to do a knowledge transfer to her geographically dispersed teammates about a recent internal meeting at HQ. The internal meeting had been the typical three day death by Powerpoint … [Read more...]