If you want to be a more effective communicator, keep your conversations focused on these three elements -- HERE NOW US Conversations containing the opposites of the above elements -- THERE THEN THEM -- will lead to ineffective communication. For instance in a meeting of managers, Ineffective: "They (the testers) didn't test the … [Read more...]
Waiting for Management to Set Direction
Several of my friends who work for the same large organization tell me they are bored with their job. I hear about them waiting for management to complete the process of setting a new direction for the organization. What opportunities are available to employees when management is in the process of setting a new direction? 1. Offer to help … [Read more...]
Saying No
One week before the application you have been working on is to be delivered, your client asks you to make a small change to a drop down menu. He knows there isn't time to process the change through change management so he asks you to bypass it. You try to reason with him that a last minute change is a bad idea. But he insists the change is … [Read more...]
Visual Project History
What element of a project retrospective, in your experience, separates the average retrospective from the outstanding? For today, I would answer, "A visual history of the project created by the participants during the retrospective." What does a visual project history look like? Why is it a key element to an outstanding retrospective? This … [Read more...]
A Riddle about Projects
All of us have experience with projects. In my experience, complex project never work exactly as planned. What is the first thing about a project that must be adapted when things aren't working as planned? Answer, the story about the project. For instance, when a software project is about to miss a milestone, you may hear a story about testing … [Read more...]
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