One week before the application you have been working on is to be delivered, your client asks you to make a small change to a drop down menu. He knows there isn't time to process the change through change management so he asks you to bypass it. You try to reason with him that a last minute change is a bad idea. But he insists the change is … [Read more...]
Word Choices — We — Part 2
In my first entry about the word "we," I argued using the words "We decided to..." often create ambiguity. I suggested asking yourself several questions to reduce ambiguity either when you hear those words or when you are about to say them. In this entry, I will lay out the case for when using the words "We decided … [Read more...]