What is office hoteling? Why is the practice spreading? What are the unintended consequences of its usage? Office hoteling changes the traditional model for how office space is used. Rather than assign permanent office space to each employee, hoteling is a system for assigning just-in-time temporary office space to employees. The hoteling … [Read more...]
The Revenue Neutrality Paradox
My friend Dan is a staffer for a software company. I asked him recently what he was working on. He told me he invests the majority of his time on a project to change the way his company licenses its software. As soon as I heard the words, "software," "licensing," and "change," I was hooked. I had grappled with a similar change for one of my … [Read more...]