team

Catch Them Doing It Right

First published in the Management Chronicles of Better Software Magazine, January – February, 2008 issue. It’s also posted on the stickyminds website. <> A smile formed on Eleanor’s face as she saw me approach her doorway. She and I were meeting to discuss her views on recognizing and rewarding employees. She had been my manager [...]

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Manager is Junior Engineering

My friend Mitch was telling me this morning more about how his company was losing hundreds of millions of dollars because they couldn’t execute their plans (see my earlier post Key Person Won’t Participate). He mentioned that he had a one-on-one meeting with his manager to discuss how his work would drastically alter one-third of [...]

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Key Person Won’t Participate

Unable to gain the participation of a key person for a project retrospective? A retrospective, sometime called a post-mortem or lessons learned session, is an event designed to discover and preserve the aspects of a project that were managed well; and discover and change the aspects that weren’t. I consider this event a fundamental feedback [...]

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Tell Me What You Want Me To Do

Are you overwhelmed by a mountain of email? I suggest you take a page out of the playbook of my colleague Eric Sperley who knows how to ask for what he wants. Eric sent the following message to the people who reported to him: Guys, Look, I am getting well over 250 emails a day. [...]

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Ban Crackberries from Meetings?

Todd Wilkens advocates banning crackberries from all meetings. I agree with Todd that people distracted by emails and phone calls aren’t focused and become impediments to an effective meeting. But, in my experience, too many organizations have terribly ineffective meetings. If your organization’s meetings are terrible, will a ban on crackberries make them effective? No. [...]

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The Recipe for an Effective Proposal

Does management reject your ideas? A typical cause for rejection is a failure to frame the idea effectively. Frame your idea effectively and it becomes a proposal, which will demand consideration by management. What is the recipe and key ingredients for an effective proposal? The key ingredients are X (the idea), Y (the benefits), and [...]

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We Know Best

“We know better than they do about what’s needed.” Whenever you hear an influential member of your team utter those words, fasten your safety belt. The team is nearing the Twilight Zone. The person saying, “We know better than they do about what’s needed,” is referring to the customer. When decision-makers say “We don’t have [...]

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Ingredients for Successful Teamwork

I have had the good fortune to be a member of many successful teams during my career: But my career hasn’t been all bliss—I have also been a member of unsuccessful teams. In my experience, the recipe for the most successful and satisfying team experiences contained ingredients that were ignored by the unsuccessful teams. What [...]

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But Is It Possible?

Your manager, Ellsworth, asks you, “But is it possible?” He wants you to tell him that it is possible for you to satisfy a project milestone despite the argument you presented him for the past five minutes that the milestone was unrealistic. You feel like you are on the witness stand. Jack McCoy, the character [...]

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Critical Lesson in Estimation

What critical lesson have I learned about the process of making an estimate? Have your most pragmatic, experienced people do the estimate. Minimize the number of people who are members of the estimating team. A team size of three, in my experience, is ideal. That’s enough members to trigger divergent estimates, which creates arguments, which [...]

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