Check out the blog post, What does Quality mean to you?, Obie Fernandez, CEO of Hashrocket, wrote after participating in a workshop I led for his organization. The workshop was full of energy and fun. I hope to show portions of the video they shot of the event. Working with Obie and Hashrocket was pure delight. Obie is a first-class thinker … [Read more...]
Selling Your Ideas to Management
DAVID: Ruth, I think we should buy the ABC software to track trouble tickets and issues. RUTH: There is no budget for that. DAVID: But it takes me days to put together the information you want about the state of the product. And without an automated collection mechanism, I think many problems aren't being reported. RUTH: Provide the best … [Read more...]
Catch Them Doing It Right
First published in the Management Chronicles of Better Software Magazine, January - February, 2008 issue. It's also posted on the stickyminds website. <> A smile formed on Eleanor's face as she saw me approach her doorway. She and I were meeting to discuss her views on recognizing and rewarding employees. She had been my manager for … [Read more...]
The Art of the Discovery Interview
"What?" raced through Janet's head as she read the email. "Now that's a surprise." The message was from Jack Johnson, vice president of development. It said she would receive a meeting request from Rajan Alak, an outside consultant, to interview her about the problems with the new system. The message went on to say the company had made a … [Read more...]
Trade-off: Go For Quality
What typically happens when product development decides to create a superior product? The most likely result is 1. slower delivery or 2. costlier development or 3. both slower delivery and costlier development. Why? You don't get something for nothing. Producing a higher quality product takes more development time, which delays delivery to … [Read more...]
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