Steven M Smith

Accelerating Team Productivity

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© 2026 Steven M Smith

Temperature Reading

December 7, 2009 by Steven M. Smith 9 Comments

Virginia Satir developed this method for discovering a group's temperature -- what we in technology often call the system's state. A facilitator leads the discovery. He or she keeps the group focused on each agenda item; works with the group members to help them communicate information congruently; and publicly displays each contribution so the … [Read more...]

© 2026 Steven M Smith, All Rights Reserved

Safer Conversations with Management

December 7, 2009 by Steven M. Smith 5 Comments

You have what you believe is an important thought to share with management. You're concerned though that management may dislike your message. How do you assess how safe it is to share your thought with management? It's certainly perilous if management regularly scowls, aims their finger at you and fires words such as: "You have no right to … [Read more...]

© 2026 Steven M Smith, All Rights Reserved

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