A high signal to noise ratio will help you have an effective conversation. I have noticed that the words "I don't disagree" (IDD) reduces the signal to noise ratio of a conversation. What does IDD mean? What do I recommend if you are in the habit of saying IDD? What do I recommend if you hear someone say IDD? Logically it seems like it … [Read more...]
Managing Low-Energy Decisions
Teams will take action on high-energy decisions. Action is less certain with low-energy decisions. How do you detect a low-energy decision? What do you do about it? After taking a deep breath, Emily said, "I propose that we create a monthly newsletter about our service offerings and send it to our clients." Her proposal responded to … [Read more...]