You have what you believe is an important thought to share with management. You're concerned though that management may dislike your message. How do you assess how safe it is to share your thought with management? It's certainly perilous if management regularly scowls, aims their finger at you and fires words such as: "You have no right to … [Read more...]
Gandhi and Change Agents
Mahatma Gandhi epitomizes the effective change agent. In my opinion, he was not only the Twentieth Century's greatest change agent but also its greatest leader. Are you looking for change agents in your organization? Let's explore desirable qualities for change agents exemplified by Gandhi. He believed in the Hindu religion, which, from what … [Read more...]
Tell Me What You Want Me To Do
Are you overwhelmed by a mountain of email? I suggest you take a page out of the playbook of my colleague Eric Sperley who knows how to ask for what he wants. Eric sent the following message to the people who reported to him: Guys, Look, I am getting well over 250 emails a day. I can get 10-20 a day from each of you where I am just … [Read more...]
Process Revelation
A participant in a workshop that I led drew the above picture to describe the role he played in his company's process: Do drawings help members of a team to better reveal their point of view? In my experience, they do. But more importantly, the process of drawing with virtually no constraints helps the drawer reveal their point of view to … [Read more...]
Be Up Front
You and Jeff are members of a project team. You've know Jeff for years. You like and respect him. He is new to the team. In what looks to you like an effort to prove his value to the other members of the team he has taken on too many tasks. He isn't completing his high-priority tasks on schedule. And he keeps taking on new tasks. What do you … [Read more...]
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