chaos

A Wild Horse Called Chaos

Is chaos like a wild horse? The root for the word “manage” is an Italian word that means “to train a horse.” Inhumane horse trainers (managers) see a rebellious animal who must adjust to a new environment. They transform the horse through a process they call “breaking.” They break the will of the horse so […]

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Short-Circuit Chaos?

Managers who like to be in control have a predictable reaction to their organization grappling with a change which creates chaos — they want it to stop. When? Now, right now. What happens if management decides to short-circuit chaos with a magical solution? What happens if management accepts chaos as a necessary but uncomfortable period […]

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Make Results Predictable

Your organization is in chaos. You want to create pockets of stability. What do you do? Make the results of meetings predictable. Winfrey is the manager of a geographically dispersed software development team at the XYZ Corp. Ellsworth, her manager, assigns Winfrey the management responsibility of hosting a biweekly training conference call. The objective is […]

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The Satir Change Model

Every organization must deal with change. Virginia Satir, a pioneering family therapist, created a change model to help families process change. Her model fits organizations equally well. This article explains Satir’s model and offers insights into how to more effectively manage the change process.

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